1. Data controller
SISTEMAS DE CONTROL Y AUTOMATIZACIÓN DIGITAL AVANZADOS SCADA, SOCIEDAD ANÓNIMA ("SCADA"), located at 8a. Avenida Calzada 2 Héctor, Zona 2, Chiquimula, Chiquimula, Guatemala, is the controller of the personal data collected through this website.
2. Data we collect
We only collect the data you voluntarily provide through the site's forms:
- ›Contact form: name, email, phone, company, subject and message.
- ›Cobros (payments) demo request: name, email, company and phone.
- ›Client registration and dashboard: name, email and account data.
- ›Tools (such as the Solar Quoter): customer name, electricity consumption data and meter number, when entered to generate a quote.
- ›Basic technical browsing data (IP address and browser type) for security and abuse-prevention purposes.
3. Purpose of processing
We use your data to:
- ›Answer your inquiries and requests for information or quotes.
- ›Manage demos, client accounts and the delivery of our services.
- ›Send communications related to contracted or requested services.
- ›Improve the security, performance and experience of the site.
- ›Comply with applicable legal obligations in Guatemala.
4. Data sharing
We do not sell or rent your personal data. We only share information with providers that supply technical services to us (such as web hosting, email delivery or domain registration), to the extent necessary to operate the site and services, or when required by a competent authority under the law.
5. Cookies and similar technologies
This site uses strictly necessary technical cookies (such as the session and the form security token). We do not use third-party advertising cookies.
6. Security and retention
We apply reasonable technical and organizational measures to protect your data against unauthorized access, alteration or disclosure. We keep information only as long as needed for the purposes described, or while a business relationship or legal obligation requires it.
7. Your rights
You may at any time request access to, rectification, update or deletion of your personal data, or object to its processing, by writing to info@scada.com.gt. We will handle your request within a reasonable time.
8. Changes to this policy
We may update this Privacy Policy to reflect legal or operational changes. The current version will always be published on this page, along with its last-updated date.
9. Contact
For any questions about this policy, contact us at info@scada.com.gt, by phone at +502 3759 9527 / +502 4030 0425, or at our address: 8a. Avenida Calzada 2 Héctor, Zona 2, Chiquimula, Chiquimula, Guatemala.